Customer Service Specialist

*** PLEASE DO NOT CALL OUR OFFICE DIRECTLY *** A family-owned heating and air conditioning company that has proudly served Columbia's residents and businesses for over 20 years! We have built our reputation on our dedication to doing whatever it takes to make our customers happy through honest and ethical service.
Currently, we have an immediate opening for an experienced Customer Service Specialist to join our phenomenal team! What We Offer: Paid holidays and paid time off Medical insurance - 75% employee contribution Supplemental insurance options Professional development Employee appreciation events Work Hours: Monday through Friday, 9:00 am - 5:30 pm Pay Range: $18.
00 - $22.
00per hour, depending on experience Required Qualifications: High school diploma or GED 2 years of experience in a similar role Advanced computer and customer service skills Impeccable phone etiquette Ability to multi-task and stay organized within a fast-paced environment Preferred Qualifications: 1 year of dispatching experience Knowledge of the HVAC industry Scheduling experience for HVAC, Plumbers, and/or Electricians HVAC or skilled trades experience