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Guest Service Representative/Night Auditor

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Posted : Thursday, March 14, 2024 10:32 PM

* Provide exceptional customer service to each hotel guest.
* Efficiently check in/out each guest, ensuring proper payment and confirming room types, rates, dates of stay, and additional stay details.
* Acknowledge all Rewards Club members, repeat guests, corporate accounts, and group attendees.
* Effectively communicate with guests and other departments.
* Provide solutions when presented with problems to ensure guest satisfaction.
* Assist with room reservations * Be proactive in attending to guest needs, take care of requests, and assist throughout their stay.
* Maintain a positive and professional demeanor during all interactions with guests, fellow employees, and vendors.
* Must have flexible hours shifts including weekends and holidays Job Types: Full-time, Part-time Pay: From $13.
00 per hour Benefits: * Employee discount Schedule: * 10 hour shift * 12 hour shift * 8 hour shift * Day shift * Holidays * Monday to Friday * Night shift * On call * Overtime * Weekends as needed Work setting: * In-person Education: * High school or equivalent (Preferred) Work Location: In person

• Phone : NA

• Location : 901 Washington St, Columbia, SC

• Post ID: 9086312095


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