Part-Time Front Desk Agent

*Job Description* As a Front Desk Agent with Courtyard by Marriott Downtown at USC, you will be responsible for the front desk duties of guest reservations, room reservations, and check-ins and check-outs.
We are looking for a self-motivated individual who is passionate about customer service and who enjoys a fast-paced environment.
*Duties include but are not limited to:* * Manage multiple tasks simultaneously * Provide a positive experience to all guests and team members * Greet and assist guests using positive language and attitude * Resolve any guest complaints or concerns * Check guests in and out of the hotel using company provided forms * Manage all paperwork accurately and efficiently * Maintain the front desk area, including checking for lost items, maintaining supply inventory, and reporting any maintenance or safety issues to the front desk manager or staff manager.
* Perform other duties as assigned.
*Skills* * Excellent customer service skills - must be able to provide a positive experience to all guests and team members * Excellent time management skills; must be able to work individually and as part of a team.
* Strong organizational skills; must be able to handle multiple tasks simultaneously.
* Must be able to stand for long periods of time, lift up to 50 lbs.
, and be able to walk/stand for 8 hours per day.
* Ability to use smart phone in accordance with all applicable laws (i.
e.
, privacy rules, area/room access rules) Job Type: Part-time Pay: $12.
00 - $14.
00 per hour Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 4 hour shift * 8 hour shift * Day shift * Evening shift * Morning shift * Nights as needed * Weekends as needed * Weekends only Work setting: * In-person Ability to commute/relocate: * Columbia, SC 29201: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person