Overview:
Join Our Team as a Customer Relations Specialist Offering $2.
00/hr Extra on weekend shifts!
Ask About Shift Option 1: Thursday & Friday 8am-8pm + Saturday & Sunday 8am-5pm OR Shift Option 2: Monday-Friday 11am-8pm with rotating weekend Shifts 8am-5pm.
Do you have strong organizational and people skills? Are you a leader committed to getting hospice patients the care they deserve? We are looking for a customer relations specialist committed to serving our patients with compassion and integrity.
As a customer relations specialist, you will be responsible for taking incoming calls and triaging patient needs, coordinating referrals, and maintaining communication between clinical supervisors and the agency.
Most importantly, you’ll be a key player in ensuring patients have a smooth referral process and get timely access to the care they need.
And just like all of our team members, our customer relations specialists have access to our supportive leadership team and professional development opportunities with plenty of room for advancement.
We’re Offering Even More Great Benefits When You Join Our Team!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care.
The Agape Care Group family of brands spans seven states - Alabama, Georgia, Louisiana, North Carolina, Oklahoma, South Carolina, and Virginia.
At any location within our company, you'll find a career that means something.
You'll not only have the opportunity to use your skills to make a real difference, but you'll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Our mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences.
For our team members, these aren’t empty words.
In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
A heart to serve patients and families and a passion for providing the best possible care.
Education: Associate degree preferred.
Experience: Minimum of 1-year experience in a health care setting.
Customer Service and office management experience preferred.
Required: Reliable transportation.
Ability to sit, stand, bend, move intermittently and lift at least 25 lbs
We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our team.
*Pay is determined by years of experience and location.
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